Privacy notice

Last updated: 25 August 2026

Who is responsible for your information

Arrow Logistics Solutions Ltd, company number 16339736, is responsible for personal information collected when you contact the business or arrange delivery work.

Information we may collect

This may include your name, business name, telephone number, email address, collection and delivery details, access instructions, correspondence, booking information and other details you choose to provide.

How information is used

Information is used to respond to enquiries, prepare quotations, assess whether a delivery is suitable, arrange and complete agreed work, maintain business records, handle queries and meet legal obligations.

Lawful basis

Depending on the circumstances, information is processed to take steps at your request before entering a contract, perform a contract, comply with legal obligations or support legitimate business interests such as customer service and record keeping.

Sharing and retention

Information is not sold. It may be shared only where necessary with trusted service providers, professional advisers, authorities where legally required, or other parties involved in completing an agreed delivery. Information is retained only for as long as needed for the purpose collected and any applicable legal, tax or accounting requirements.

Cookies and analytics

This website does not currently use non-essential analytics or advertising cookies. Essential network and security technologies may still be used to deliver and protect the website. This notice will be updated before any materially different tracking is introduced.

Your rights

UK data-protection law may give you rights to request access, correction or deletion of your information, restrict or object to processing, and request a portable copy where applicable. You may also complain to the Information Commissioner’s Office.

Contact

For privacy questions or requests, email [email protected] or telephone 07551 187339.